Terrablu - Taking care of people in their own homes

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The best endorsement for the quality of service we offer at TerraBlu is happy, satisfied clients and support staff who feel valued and appreciated. Testimonials from both are below and throughout the site.

Technology also plays a part in quality assurance. Of the 4,700 domiciliary care companies in the UK, only X use technology to monitor when staff arrive and leave a client’s address. Critical visitor monitoring is also being tested out.

TerraBlu is also subject to external review by CSCI (the Commission for Social Care Inspection) and is monitored by Kent County Council Social Services contract department.

In early Summer 2008, a quality questionnaire – following consultation with the client forum – was mailed out to TerraBlu clients. Age Concern was brought in, as a neutral party, to help anyone who needed assistance in completing the questionnaire. The results will form part of the TerraBlu’s plan for the next year.