Our Staff

TerraBlu supports, encourages and values its staff. This is particularly important in homecare where staff are working long hours, often on their own. They are reassured that support is just a phone call away, from both office staff and from support worker colleagues. The company aims to be one of the best employers in the South East, providing a salary and competitive range of benefits and travel expenses. Support workers are kept informed via a quarterly newsletter 'INC’ and its online version* (COMING SOON). This interactive resource encourages feedback from staff who know the issues at the front line.

All staff receive a five day induction, covering issues of health and safety, moving and handling, policies and procedure. There is a rolling programme of external staff training and the company ensures all staff achieve basic mandatory skills training in addition to specialist courses.

The company places a strong emphasis on the welfare of its employees, with an understanding that care work can be physically demanding and emotionally draining. TerraBlu’s predominantly female staff often work alone and at night. Special lone worker training is provided.

Staff meet with their care co-ordinators and managers on a regular basis and there is a staff forum which encourages the airing of any views and concerns.